We are showing an inline VF page on the Account detail page. In that VF page, we are showing certain links. Those links open in new tab in the browser.

<apex:outputlink value="/{!m.id}" target="_blank" >{!m.name}</apex:outputlink>

Everything works fine and as expected but when we open the same Account page in Service Console then it doesn't open the link inside service console instead it opens a new tab in the browser itself. We want to open it inside service console.

So basically I am looking for something which will work in both cases. How can I do that?

Any thoughts?

Attribution to: doga

Possible Suggestion/Solution #1

Instead you can use:

<apex:outputlink value="/{!m.id}" >{!m.name}</apex:outputlink>

if it doesn't work use:

<apex:outputlink value="/{!m.id}" target="_self" >{!m.name}</apex:outputlink>

Update:

Look at the following answer it contains required information. Salesforce console integration toolkit would help in this :-

Can we use a visualforce page as a tab in service Console?

Attribution to: Ashwani
This content is remixed from stackoverflow or stackexchange. Please visit https://salesforce.stackexchange.com/questions/34533