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How long does it take from the time you purchase licenses to have those licenses available to assign to users?

 
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The question is pretty straight forward. I bought some licenses yesterday and am still waiting for them to be available in my org. Is that normal? Are they usually available right away or does it take a day or two before they can be used? My rep said it would take a few hours, but it's been well over 12 hours by now.


Attribution to: Ryan Elkins

Possible Suggestion/Solution #1

I've seen it take days. Can depend on time of year (related to how close you are to the close of a quarter/month/etc.) From what I understand there's a manual process that has to happen and humans get overloaded when all the sales folks are coming in all at the same time with signed contracts for more licenses.


Attribution to: Amber Neill Boaz
This content is remixed from stackoverflow or stackexchange. Please visit https://salesforce.stackexchange.com/questions/5282

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