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Error with automated report email

 
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I've set up a report to be emailed to a high ranking (full license, view all) user in an organization on a weekly basis, which has worked for a few months now. Last week I added a new (full license) user to a role below him, and transferred a few accounts to this user. All of a sudden, the last two weeks instead of the report email, he's gotten an error message with the following message. Any ideas?

Salesforce.com could not email the report to any of the specified recipients. Check that recipients are specified and that they have the appropriate permissions to view the report.

UPDATE: In this case, it appears the user who was receiving the emails due to being in a specified role had their role changed, leaving only inactive users in that role. However, the radio button "To me and/or others..." was chosen, so the running user should receive the report. Perhaps the fact that the others ends up being empty affects something?


Attribution to: Michael Welburn

Possible Suggestion/Solution #1

In this case, it appears the user who was receiving the emails due to being in a specified role had their role changed, leaving only inactive users in that role. Additionally, I misinterpreted the radio button "me and/or other users" to imply that I was getting the email regardless, rather than needing to physically put my user in the right select group.


Attribution to: Michael Welburn
This content is remixed from stackoverflow or stackexchange. Please visit https://salesforce.stackexchange.com/questions/3664

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